Setting IB Request Content Type

In our Integration Day 2021 One-day Webinar, we showed how to send SMS from PeopleSoft through Twilio. What makes Twilio interesting is that Twilio expects URL encoded form data. As you may know from using Integration Broker, PeopleSoft is quite happy sending and receiving JSON or XML. But what about other content types, such as application/x-www-form-urlencoded? You may know that you can set most HTTP headers using something like:

&request.IBInfo.IBConnectorInfo.AddConnectorProperties("Content-Type", "application/x-www-form-urlencoded", %Header);

That's a mouth full! But the weirdest thing happens when trying that trick with URL encoded form data. PeopleSoft URL encodes the entire body! Wait, isn't that correct? No, actually. When you and I create the body, we create the proper key=value&key2=value2 pairs. Proper URL encoded form data would look something like this:

key=This+is+some+encoded+data&key2=value2

Keys, ampersands, and equals signs should not be encoded (unless part of the value). But PeopleSoft URL encodes everything as if there were no keys. Here is what that same string above looks like when PeopleSoft finishes with it:

key%3DThis%2Bis%2Bsome%2Bdata%2Bto%2Bencode%26key2%3Dvalue

It is just supposed to URL encode the values. Or better yet, just let us URL encode the values. What's the workaround?

&request.SegmentContentType = "application/x-www-form-urlencoded";

This solution is a little strange because we aren't using a multi-part, segmented message, but it works!

While performing research for this post, I came across MOS Doc ID 2187249.1, which asks for an enhancement to allow additional, hopefully even custom, Content Types, so it appears URL encoded form data isn't the only issue. But lucky for us, we have SegmentContentType as a workaround!

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